Agency represents the origin of our Company activity started in 1876 and still remains one of the core business areas.
The Head office operating in Genoa coordinates the agency work in major Italian and European ports by his-own branch offices while a vast network of local port offices runs minor ports.
Customer care Excellence
Extremely competent personnel is selected after a special training aimed to solve any possible problem , prompt understanding of ship’s officers needs and good familiarity with harbor offices bureaucracy. This ensures the most efficient service available on the market with around the clock operations in all ports.
Experience in Emergencies
Unexpected events in shipping are unfortunately to be taken into account and Hugo Trumpy with his past performances, can handle the unexpected on behalf of their principals in the best possible way –See also P&I section
The port agency department is organized in six main divisions: